Returns & Exchanges
At Dwarven Forge, we stand by the quality of our craftsmanship and want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely package the items in their original packaging, ensuring all pieces and components are included to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our forge masters inspect the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing